Privacy Statement

cycos respects your privacy
Protecting the security and privacy of your personal data is important to us. Therefore, we conduct our business in compliance with applicable laws on data privacy protection and data security. We hope the policy outlined below will help you understand what data we may collect, how we use and safeguard that data and with whom we may share it.

Personal Data
Through our Web sites, we will not collect any personal data about you (e.g. your name, address, telephone number or e-mail address), unless you voluntarily choose to provide us with it (e.g. by contact form), respectively, provide your consent, or unless otherwise permitted by applicable laws and regulations for the protection of your personal data.

"Cookies" – Information Stored Automatically on Your Computer
You may have noticed that this website does not ask you if you agree to the use of cookies. This is simply because we do not use cookies on our website. Our website has been designed in such a way that cookies aren’t required.


Hosting via Netlify

We use the system of Netlify, Inc. , 2325 3rd St #215, San Francisco, USA (“Netlify”), for the purpose of hosting and displaying the site content based on processing on our behalf. All data collected on our website is processed on the servers of Netlify. We have concluded a data processing agreement with Netlify (available at ) in which we oblige the provider to protect the data of our users and not to disclose it to third parties.

Further information on the data protection of Netlify can be found on the following website:​/gdpr-ccpa

Further processing on servers other than the one mentioned by Netlify does not take place.

Data collection when visiting our website
If you use our website for information purposes only, i. e. if you do not otherwise provide us with information (e. g. via the contact form), our website hosting provider Netflify (see above) only collects data that your browser transmits to the server (so-called “server log files”). When you visit our website, the following data is collected, which is technically necessary to display the website to you:

  • account_id: ID of the Netlify team that the site belongs to.
  • client_ip: IP address of the client.
  • content_type: Content-Type of the request (for example, text/html).
  • country: country of origin for the request, formatted as an ISO 3166-1 two-letter code.
  • deploy_id: ID of the deploy (for example, 61153ae8b0f6a900088386e8).
  • duration: duration of the request in milliseconds.
  • firewall_rule: the Firewall traffic rule that matches the request. Can be one of default_allow, default_deny, ip_allow, ip_deny, geo_allow, geo_deny , or -. If there are no traffic rules added to a site, then firewall_rule returns -.
  • log_type: indicates the type of log. The value is traffic.
  • method: request method.
  • referrer: referrer on the request.
  • request_id: Netlify request ID (for example, 01FDWR77JMF2DA1CHF5YA6H07C).
  • request_size: size of the request in bytes.
  • response_size: size of the response in bytes.
  • site_id: ID of the site.
  • status_code: status code of the HTTP response.
  • timestamp: timestamp of the request, formatted with RFC 3339 (for example, 2021-08-24T18:54:34.831Z).
  • url: URL of the request.
  • user_agent: user-agent that made the request.

The processing takes place in accordance with Art. 6 para. 1 lit. f GDPR based on our legitimate interest in the stability and functionality of our website. The data will not be passed on or used in any other way. However, we reserve the right to check the server log files afterwards if there are concrete indications of illegal use.

Transmission of personal data to third parties - Contact form
We only transfer your personal data, which you voluntarily provide to us when using the contact form, to a third party. This is because we use a third-party service provider to provide the contact form. The transmission takes place over an encrypted data connection. The third-party provider takes technical and organizational measures to ensure the security of your data.

Purpose of use

When you do provide us with personal data, we use it to respond to your inquiry, process your order or provide you access to specific information or offers. It may also be necessary for us to store and process personal data and share it with our affiliates to better understand your business needs and how we can improve our products and services.

cycos will collect, use or disclose personal data supplied by you online only for the purposes disclosed to you, unless the disclosure:

  • is a use of the personal data for any additional purpose that is directly related to the original purpose for which the personal data was collected,
  • is necessary to prepare, negotiate and perform a contract with you,
  • is required by law or the competent governmental or judicial authorities,
  • is necessary to establish or preserve a legal claim or defense,
  • is necessary to prevent fraud or other illegal activities, such as willful attacks on cycos information technology systems to ensure data security.

We do not sell or otherwise market your personal data to third parties. If no legal regulations require data storage for a longer period of time, we will delete your data after they have served their purpose.

To protect your personal data against accidental or unlawful destruction, loss or alteration and against unauthorized disclosure or access, cycos uses technical and organizational security measures.

Links to other websites
cycos Web sites contain links to other Web sites. cycos is not responsible for the privacy practices or the content of other Web sites.

Information and right to deletion of your data
You have the right to request information regarding any personal data collected by us, as well as their correction, blocking or deletion. Please let us know if you require any of these actions by using the following form:

Form for the exertion of rights of a data subject

If your believe your rights have been violated, you can exercise your rights against cycos. Please note the following information on our complaint management:

Complaint handling process
Complaint form for data subjects

If you have any questions or comments about the cycos Data Privacy Protection Policy or additional questions concerning data security at cycos AG, please do not hesitate to use the contact form or contact us directly via the contact details below.

Last updated: April 2023

Contact of the cycos AG Data Protection Officer
cycos AG
Data Protection Officer
Viktoriaallee 13
D-52066 Aachen

Tel.: +49 (89) 7007-22033