Privacy Statement

cycos respects your privacy
Protecting the security and privacy of your personal data is important to us. Therefore, we conduct our business in compliance with applicable laws on data privacy protection and data security. We hope the policy outlined below will help you understand what data we may collect, how we use and safeguard that data and with whom we may share it.

Personal Data
Through our Web sites, we will not collect any personal data about you (e.g. your name, address, telephone number or e-mail address), unless you voluntarily choose to provide us with it (e.g. by contact form), respectively, provide your consent, or unless otherwise permitted by applicable laws and regulations for the protection of your personal data.

"Cookies" – Information stored automatically on your computer
When you view one of our Web sites, the following data about your visit will be temporarily stored and processed in a log file:

  • IP address, truncated
  • Date, time and time spent on the site
  • Page viewed
  • Browser data

These data are only stored for accounting and statistic purposes. Any other usage or transfer to third parties is excluded.

If you do not wish to receive cookies, please configure your Internet browser to erase all cookies from your computer's hard drive, block all cookies or to receive a warning before a cookie is stored.

Purpose of use

When you do provide us with personal data, we use it to respond to your inquiry, process your order or provide you access to specific information or offers. It may also be necessary for us to store and process personal data and share it with our affiliates to better understand your business needs and how we can improve our products and services.

cycos will collect, use or disclose personal data supplied by you online only for the purposes disclosed to you, unless the disclosure:

  • is a use of the personal data for any additional purpose that is directly related to the original purpose for which the personal data was collected,
  • is necessary to prepare, negotiate and perform a contract with you,
  • is required by law or the competent governmental or judicial authorities,
  • is necessary to establish or preserve a legal claim or defense,
  • is necessary to prevent fraud or other illegal activities, such as willful attacks on cycos information technology systems to ensure data security.

We do not sell or otherwise market your personal data to third parties. If no legal regulations require data storage for a longer period of time, we will delete your data after they have served their purpose.

To protect your personal data against accidental or unlawful destruction, loss or alteration and against unauthorized disclosure or access, cycos uses technical and organizational security measures.

Links to other websites
cycos Web sites contain links to other Web sites. cycos is not responsible for the privacy practices or the content of other Web sites.

Information and right to deletion of your data
You have the right to request information regarding any personal data collected by us, as well as their correction, blocking or deletion. Please let us know if you require any of these actions by using the following form:

Form for the exertion of rights of a data subject

If your believe your rights have been violated, you can exercise your rights against cycos. Please note the following information on our complaint management:

Complaint handling process
Complaint form for data subjects

If you have any questions or comments about the cycos Data Privacy Protection Policy or additional questions concerning data security at cycos AG, please do not hesitate to use the contact form or contact us directly via the contact details below.

Last updated: April 2023

Contact of the cycos AG Data Protection Officer
cycos AG
Data Protection Officer
Joseph-von-Fraunhofer-Str. 5
D-52477 Alsdorf

Tel.: +49 (89) 7007-22033