Solution by professionals for professionals
BASF Coatings optimizes customer service with call center solution from cycos
The BASF Coatings AG belongs to the internationally active Coatings division of the BASF Group.
In 2004, the division achieved global sales of around 2 billion euros. The Coatings section develops, produces and markets a high-quality range of innovative vehicle, industrial and automotive refinish coatings and decorative paints and also provides appropriate coating procedures.
Unified Communications Studies
Current studies on the advantages of Unified Communications with cycos mrs.
Multimedia Contact Center (MMCC)
The MMCC facilitates efficient customer relationship management (CRM) which regulates and controls all the customer-related processes in a company.