Unified Messaging – integrating and optimizing communications

As competition becomes more and more fierce, a smooth information flow, flexibility and speed are crucial factors to success. The Unified Messaging solution with mrs Vanguard meets these demands by integrating email, voice mail, fax, text messaging and instant messaging (IM) into one unified application. Since messages can be accessed via PC or phone, our Unified Messaging solution is ideal for companies with employees who are often out on the road or work remotely and have to react quickly to customer inquiries. The intelligent routing of incoming calls and messages eases the load on your employees in organizing their communications, and increases their mobility.

All the communications media can be integrated into groupware systems – Microsoft Exchange and Notes Domino/Notes, for example. In ERP and CRM systems, such as SAP or Microsoft Dynamics, our solution becomes the central element of business-critical applications. The solution works perfectly with conventional telephone systems and Voice-over-IP systems of all well-known manufacturers.