Customer-specific integration that improves your external image

In most cases, our IVR solution is integrated into a company’s existing information and communications environment.It is linked into the wide variety of PBX systems via standardized interfaces and protocols. These are further developed and adapted to the state of the art on a continuous basis.With the aid of a graphical interface, callflows can be adapted to customer-specific requirements and integrated into business processes simply and clearly.The IVR solution can be easily slotted into a contact center environment based on mrs Vanguard or of other providers.mrs Application Builder, which enables simple, graphical programming of our IVR solution, is available for the first time with mrs Vanguard.

Individual adaptations and integrations are usually possible on a project basis. Simply ask us or one of our partners!