Faster, more reliable, more motivated, and able to provide information at all times

CTI with cyPHONE and cyPHONE Web enables perfectly ergonomic communication:

• Automatic dialing by mouse saves time when you’re carrying out communication-intensive tasks.
• Automatic caller identification, which makes manual database searching redundant, ensures perfect service for your customers and partners.
• Presence functionality saves you having to make annoying attempts to reach colleagues who are actually unavailable, and speeds up workflow.
• A comprehensive phone journal provides transparency and can be used, among other things, as a basis for invoicing (e.g. the fees of a lawyer).
• Having to search for phone numbers tediously by hand becomes a thing of the past, as does dialing the wrong number.
• With cyPHONE, your PC or laptop becomes the central communications unit. It’s no longer necessary to purchase system phones which, while offering similar convenience functions, are normally very costly.
• Instant messaging, chat tools and presence functions turn your PC with cyPHONE into a holistic communications medium.