We connect the communications channels of the different worlds of telecommunications and IT intelligently so that users are always offered communications services where they need them – in the groupware they’re accustomed to, in their business process application or even out on the road – easy to operate, easy to access. We offer our partners and customers integrated, modular and mature Unified Communications and Unified Messaging solutions that excel with a high level of business process integration and best-in-class total cost of ownership (TCO).
As an established market leader for Unified Messaging in Western Europe, we have added new collaboration and conferencing functionalities to our core product mrs (multimedia routing software) in its most recent version, mrs Vanguard™, so that we are able to provide the most comprehensive single software suite on the Unified Communications market. This isn’t only easy on budgets for hardware and energy costs, but also makes a considerable contribution to protecting the environment and the climate.
mrs Vanguard integrates voice mail, email, fax, text messaging, and CTI including instant messaging, coupled with presence, collaboration and conferencing functionality, into heterogeneous IT landscapes (Notes Domino, SAP, Microsoft Exchange and groupware solutions based on the SMTP standard) and multi-PBX environments (TDM and/or VoIP). Thanks to additional multimedia routing functions, mrs Vanguard is also a widely used solution in call and contact centers.
Why should you opt for a Unified Communications solution from cycos? Current studies confirm the outstanding integration capabilities of cycos mrs Vanguard!